We understand that life happens, but we kindly ask that if you need to cancel or reschedule an appointment please do so 24 hours in advance to avoid being charged 50% of your service price. All clients will be required to have a card on file to book appointments. Out of respect for our other clients we reserve the right to reschedule or cancel at the discretion of the service provider for clients that arrive more than 15 minutes after the scheduled appointment. Thank you!